Terms and conditions
We welcome dogs by arrangement and have a small garden at the front and a larger garden to the rear, the gardens are enclosed but not 100% secure if your dog were to try and escape. There are lots of excellent local dog walks. Please ensure that you observe the scottish outdoor access code. If you are bringing your dog(s) we respectfully request that you :-
- Let us know you are bringing your dog(s)
- Please clean up after your dog(s).
- Please do not allow your dog(s) on the furniture – please bring your own dog bedding, towels and bowls.
- Please do not leave your dog(s) unattended in the property when you go out.
- A non-refundable deposit of £150 is required to confirm your booking.
- If you cancel your booking we will require at least four weeks notice prior to your arrival date to ensure a full refund minus the non-returnable deposit.
- If you cancel within four weeks of your stay we reserve the right to retain the full payment. We will always re-advertise these weeks and if we can re-book them will refund the balance minus the non-refundable deposit.
- We do encourage you to take out appropriate travel and holiday insurance to cover any unexpected eventualities. We cannot be responsible for any costs incurred by you should you cancel your booking with us.
Update to terms and conditions with ref Covid 19:
- Full refunds of deposits will be paid in all situations where changes in lockdown laws since the booking was made mean it is not possible to for the booking to go ahead.
- Examples of legal restrictions in lockdown laws include:
- Restrictions imposed under the original lockdown laws in the early stages of the pandemic.
- Restrictions imposed by local lockdown laws.
- Specific restrictions imposed by local authorities under their legal lockdown powers.
- Mandatory self-isolation following a direction from a public health officer.(Refund payable upon sight of official written confirmation)
- Mandatory self-isolation when returning to the UK from certain countries which may affect the consumer’s ability to use a service during the self-isolation period (provided that the requirement to self-isolate was imposed after the consumer had entered into the relevant contract and was not reasonably anticipated by the consumer)
What should I do if I develop COVID-19 symptoms, or arrive with them, in Orkney?
- You should immediately book a test through the NHS Inform website and, in line with Test and Protect, self-isolate for ten days. NHS Orkney has a direct phone line to book a COVID-19 test. Call to book a test on 01856 888 211 between 09:30-17:30 Monday-Friday and 08:30 - 11.30 Saturday and Sunday. For the latest guidance please also see:
- Everyone in your household should isolate for 14 days. If the test is negative, everyone can end isolation. If it’s positive, everyone should continue to isolate and NHS Test and Protect will be in touch to begin contact tracing. Those contacted via Test and Protect will have to self-isolate for 14 days.
- If guests who are isolating can travel home safely, avoiding the use of public transport, then they should do this. If this is not possible, guests are expected to remain in their accommodation or make alternative arrangements and are expected to be able to cover any additional costs. In the event that this is not possible, the guest should discuss this with the NHS Test and Protect team. The guest may be signposted to the National Assistance Helpline on 0800 111 4000 if they need help to isolate and cannot arrange it themselves or through friends and family.
- After the required period of self-isolation, guests and anyone else in their party who has been affected can then return to their main place of residence.